False Account Claims
I lost access to my old e-mail - how can I change it?
Is buying / selling accounts allowed?
My device / IP is banned but showing a different user!
View all 12 questions in User Account
Why do you advise players to create GrowID?
How can I protect my child online and in Growtopia?
Importance of Online Safety
Can I block the IAP purchases?
View all 9 questions in Parents Guide
My First World!
I found a bug!
How can I change my world's name?
How can I be Supporter / Super Supporter?
How to get started?
View all 8 questions in Gameplay
Android - Can't update the game!
Android - My game crashes!
iOS - My game crashes!
Fan Art and Content
How can I get WOTD?
How can I get VOTW?
I want to share my fan art!
Sponsored Items / Epic quests
Using Growtopia assets for Apps and Websites
Missing Gems from Tapjoy offers?
I bought gems and I did not receive them
My child made purchases without my permission
I want a refund - iTunes / Apple purchases
I want a refund - Google Play / Android purchases
View all 8 questions in Payments
I've been scammed!
I want to be a moderator!
I want to report a player / world!
Warning! Moderator phishing sites!