What is the age rating of Growtopia?
Can someone steal my child’s items/account? How can I prevent it?
Is my child’s personal information safe in Growtopia?
Why do you advise players to create GrowID?
View all 9 questions in Parents Guide
False Account Claims
I cannot create an account
My device / IP is banned but showing a different user!
My device / IP is banned
I lost access to my old e-mail - how can I change it?
View all 12 questions in User Account
I found a bug!
How can I be Supporter / Super Supporter?
I have a suggestion!
My First World!
How to get started?
View all 8 questions in Gameplay
Android - Can't update the game!
Android - My game crashes!
iOS - My game crashes!
Fan Art and Content
Sponsored Items / Epic quests
Using Growtopia assets for Apps and Websites
I want to share my fan art!
How can I get VOTW?
How can I get WOTD?
I bought gems and I did not receive them
Missing Gems from Tapjoy offers?
My child made purchases without my permission
I want a refund - Google Play / Android purchases
I want a refund - PayPal purchases
View all 8 questions in Payments
I want to report a player / world!
I've been scammed!
I want to be a moderator!
Warning! Moderator phishing sites!