Can someone steal my child’s items/account? How can I prevent it?

Your child’s items are safe as long as they follow the rules of The Growtopian Code ( , use in-game trade features and never drop an item to prevent scams.

It’s also important for the players to stay alert outside the game and withhold from accessing scamming websites or sharing their personal information which may result in personal account data leak and loss of in-game progress. Ubisoft employee will never ever ask for any game credential, if a website or any entity asks for the account password, it means it’s a scam, 100%.

At the following article ( we help our players out in how to prevent scams, by covering all measures that should be taken in order to avoid such kind of inconveniences.