Connectivity issues

If you cannot login or you are encountering connectivity issues, please follow the advice given below: 

  1. Check out our website. At the top of the page, you can clearly see if the servers are up and how many players are online, so this will give you an idea if its only you or something is wrong with the servers.
  2. Visit our Twitter account, as we always keep our players updated. If something happens, you can read there the latest information on server issues. 
  3. If the servers are down or having issues, please keep an eye on our Twitter account for latest updates and news.
  4. If the servers are up and running, then most probably it’s an issue with your connection.
If you need further assistance, please contact us here:

For PC - Ubisoft Support
For Mobile (iOS and Android) contact us in-game.