iOS - My game crashes!

If you are playing Growtopia on an iOS device and your game keeps crashing or not loading properly, please try the troubleshooting steps described below.

  • Make sure you’re running the latest iOS. To verify: enter Settings > General > Software Update. You’ll see if any updates are available.
  • Check your device’s storage capacity. Enter Settings > General > About to check available capacity. Free up space by removing unused Apps, pictures and videos.
  • Free up device memory by exiting running unused apps.
  • Exit all apps, and restart your device. This frees up memory.
  • Uninstall the game, then download the latest Growtopia version from iTunes and reinstall it.
  • Very important: If you’re using a jail-broken device, there’s no guarantee that Growtopia will run without problems.