Missing Gems from Tapjoy offers?

Unfortunately, we are unable to give missing gems from Tapjoy offers. However, they can help you directly.  To report a failed offer, follow these directions:


  • Go to the Tapjoy offer wall
  • Click the "Missing free gems?" options at the bottom
  • You can explain to them what happened and see if they'll send you more gems.


They can take up to four days to respond. Good luck with your inquiry!